RETURN POLICY

Big Fellas’s Collectibles and Vintage takes strives to build long lasting relationships with all our customers. We take pride in delivering world class customer service and a best in class customer experience. 

We pack with a collector’s mindset to protect every shipment and to ensure you receive the products you ordered are in the same condition as described and or shown on our site.  

Thanks for shopping with Big Fella’s Collectibles and Vintage! We do our best to make sure every transaction is as smooth as possible but understand that the occasional mistake happens such as a damaged products due to neglect by shipping couriers or parts are missing. Below, you will find our Return Policy.

**ALL SALES ARE FINAL**

Big Fella’s Collectibles and Vintage does not accept returns. The toys and apparell we sell are hard to come by and are usually limited in quantity.  Therefore, we can't accept returns because you don't really want the product anymore or that it is not in "perfect" mint condition.

Box and Paint Condition

Please note that you may not receive the item with the "perfect" box and "perfect" paint job. While we cater to many collectors and do our best to hand pick the best items, there may be shelf wear, scratches, creases, cuts, small dents, bends and/or imperfections. Unfortunately, we will not be able to exchange items due to imperfections, so please pay careful attention to the description of our products and/or any pictures provided. You will receive the exact same item as shown in the pictures unless stated otherwise. 

In Box Collectors - We aim to offer the best conditioned products and personally hand pick most of our collectible pieces. Our goal is to be transparent and honest about all our products as we describe and/or show you any significant imperfections. Please keep this in mind prior to placing an order, as we do not accept returns.

We have absolutely no control on how shipping courier's handle your package, thus, there is a chance that it may come in a less than perfect condition.  

Cancellations

Unfortunately, we are not able to cancel orders. Please only place an order (or pre-order) when you know you absolutely want the item(s). We will not be able to cancel your order should you change your mind.

Incorrect Addresses or Refused Packages

Please ensure you have the right address prior to committing to your order.  Packages that are returned due to incorrect addresses or refused, will bear a minimum of a 20% restock fee. Shipping will not be refunded.  Please allow up to 14 business days for your refund to appear after the product returns.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If you have any questions or issues you can contact us at: bigfellascollectibles@gmail.com

**By placing an order on our website, you understand and accept all our policies**